Brittany Mercer

Brittany Mercer

Director of Off-Premise Sales, Cowboy Chicken

Most growth isn’t about big ideas. It’s about doing the right things, consistently.

I’ve spent 17+ years in restaurants and marketing building strategies that actually work by sticking to the basics, tracking what matters, and moving forward with intention. I’ve led marketing, off-premise, and loyalty efforts that turned complexity into clarity and helped teams focus on what truly drives results.

My approach is practical and people-first. I root for people because when teams grow, the numbers follow. I care about systems that perform, data that tells the truth, and momentum that doesn’t burn everyone out.

I’m most excited by work that helps brands grow smarter with a clear strategy, real accountability, and fewer guesses.

All Sessions by Brittany Mercer

February 8, 2027

Letters to My Younger Self: Reinvention, Resilience & the Plot Twists That Made Us
2:15 pm - 3:00 pm
Arizona V

Real stories from women who hit a wall, a breaking point, or a moment that changed everything, and came out the other side with something better. Each story ends with the one thing she'd tell her younger self standing in that exact moment: the advice, the permission, the warning. A celebration of the turns nobody saw coming, and the wisdom only hindsight can give you.