Kathryn Murrow is the Director of Leadership Development and eLearning at Bojangles, where she leads training and leadership development initiatives that support nearly 900 restaurants. With more than a decade of experience in education as a coaching administrator, Kathryn brings deep expertise in instructional design, adult learning, and performance coaching to the fast-paced world of QSR leadership.
She has modernized Bojangles’ entire training ecosystem—applying research-based, learner-centered practices that strengthen retention, elevate operational consistency, and build a robust internal talent pipeline. Kathryn is the architect behind several flagship initiatives, including the redesigned National Restaurant Certification process, a differentiated field learning catalog for all operators, and the High-Impact Restaurant Visit framework for multi-unit leaders.
Kathryn oversees the company’s learning management system, ensuring scalable, accessible training for operators across the brand. Kathryn established an operator-vetting process that incorporates field feedback into all content, adding rigor and credibility to every learning experience.
Passionate about cultivating a culture of continuous learning, Kathryn blends educational insight with business acumen to build an internal pipeline of leaders who strengthen operational excellence and embody the spirit of Bo Time.
